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FAQ

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RETURNS + EXCHANGES - To protect the health + safety of our doggygifts.com team, our pet parent shoppers and their pets, we have  suspended all product returns + exchanges. Thank you for your understanding and support - we want to do everything we can to be cautious. Please reach out to us with any shopping questions prior to placing order if we can be of any assistance to you. Thank you.

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SHIPPING RATES + PROMOTIONS - SHIPPING WITHIN THE USA ONLY

  • FLAT RATE $6.95 PER ORDER SHIPPING
  • FREE SHIPPING ON ALL ORDERS OVER $45.00

SHIPPING - Some shipping offers cannot be applied to orders shipped outside the Continental 48 States. Doggy Gifts will notify you prior to shipping in that situation. We use United States Postal Service, FedEx Ground and United Parcel Service for most shipments. If your shipping address is USPS specific or non-USPS eligible, please let us know.

SALES TAX - There is no sales tax added to orders being shipped outside of California. California residents will be charged applicable local sales tax rates. 

PAYMENT INFORMATION - Doggy Gifts LLC is happy to accept most major credit cards including American Express, MasterCard, Visa and Discover cards as well as PayPal Express.

NOTE - Doggy Gifts LLC cannot be responsible for items destroyed or damaged by your dog or puppy. Accommodations for items that have been damaged by pets will not be offered. Our products are from reputable manufacturers and are of high quality - but no dog toy is indestructible. Please choose carefully depending on the age and behavior of your pet. Please supervise your dog at all times.